Privacy policy

Last updated: October 17, 2026

This policy explains what personal information KEEL CARRY collects, why, who we share it with, and the choices you have. KEEL CARRY is a brand of Bussio Media LLC, a Utah company. We sell to customers in the United States through keelcarry.com.

Who we are

Bussio Media LLC dba KEEL CARRY
4959 West Willowbank Drive, Highland, Utah 84003
bussio.media@gmail.com

What we collect

  • What you give us: your name, email, shipping and billing address and phone number when you order; your email when you join our list; what you write when you email us, use our chat, or make a warranty claim (including any photos you send).
  • Order details: what you bought, what you paid, returns and warranty claims.
  • Payment details: your card is processed by our payment providers. We never see or store your full card number.
  • Device and browsing information: your IP address, browser and device type, the pages you view and what you add to your cart. This is collected with cookies and similar tools (see "Cookies and analytics").

How we use it

  • To take, ship and support your order, including returns and warranty claims.
  • To answer your messages.
  • To send order and shipping emails.
  • To send marketing emails, only if you joined our list. You can unsubscribe any time.
  • To ask for a review after delivery, and to show reviews on our site.
  • To understand how our site is used and fix problems.
  • To prevent fraud and meet our legal, tax and accounting duties.

Who we share it with

We share personal information with companies that help us run the store, and only what they need to do that job:

  • Shopify, which hosts our store, checkout, order emails, chat (Shopify Inbox) and email list.
  • Payment providers that process your payment: Shopify Payments (for cards and digital wallets, including Shop Pay) and PayPal.
  • Shipping carriers that deliver your order.
  • Judge.me, which sends our review request emails and displays reviews.
  • Professional advisers (such as our accountant), and authorities when the law requires it.
  • A buyer of our business, if the business is ever sold.

We don't sell your personal information for money.

Shopify, which hosts our store, also uses information about your activity on our store, together with information from other Shopify stores, to give you a more customized experience, show you more relevant ads, and understand how shoppers use stores and ads. No other store can see our customers' information. You can opt out of Shopify using your information for ads, or ask Shopify to delete it, at https://privacy.shopify.com. Shopify's Consumer Privacy Policy explains more: https://www.shopify.com/legal/privacy

Cookies and analytics

We use cookies and similar tools that Shopify needs to run the store (for example, to keep your cart). We also use Shopify's analytics and Judge.me's pixel to see how the site is used. We don't currently use advertising pixels, such as Meta's. If we add one, we'll update this policy first. You can block or delete cookies in your browser settings; the store may not work fully without them.

Email

If you join our list, we'll email you about new products and news. Every marketing email has an unsubscribe link, or you can email us to stop. Order, shipping and warranty emails aren't marketing and still come while you have an open order or claim.

How long we keep it

  • Order and payment records: as long as tax and accounting rules require.
  • Email list: until you unsubscribe or ask us to delete it.
  • Messages, chat and warranty photos: as long as needed to handle your request and any warranty claim on that product.

After that we delete it or keep it in a form that no longer identifies you.

Your choices and rights

You can ask us to show you, correct or delete the personal information we hold about you, or to stop marketing emails. Email bussio.media@gmail.com from the address you used with us, and tell us what you'd like. We may need to confirm it's you. We'll reply within 45 days. Some information we have to keep, for example order records for taxes. We won't treat you differently for asking.
Depending on where you live, your state's privacy law may give you more rights. We'll honor those requests where the law applies to us.

Children

Our store isn't meant for children under 13, and we don't knowingly collect their information. If you think a child has given us information, email us and we'll delete it.

Security

We use Shopify's platform and our providers' safeguards to protect your information, and we limit who can see it. No website or email system is completely secure, so we can't promise that your information will never be accessed without permission.

Changes

If we change this policy, we'll post the new version here and update the date at the top.

Questions

Email bussio.media@gmail.com or write to Bussio Media LLC dba KEEL CARRY, 4959 West Willowbank Drive, Highland, Utah 84003.