Terms of service

Last updated: October 26, 2026

1. Who we are

keelcarry.com (the "Site") is operated by Bussio Media LLC, a Utah limited liability company, 4959 West Willowbank Drive, Highland, Utah 84003 ("KEEL CARRY", "we", "us"). Contact: bussio.media@gmail.com. By using the Site or buying from us you agree to these Terms and to our Privacy Policy, Shipping Policy and Returns Policy, which are part of these Terms.

2. Eligibility and accounts

You must be at least 18 (or the age of majority where you live) to buy. You're responsible for your account credentials and for giving us accurate order information.

3. Products, pricing and availability

  • Prices are in US dollars. Taxes and shipping are shown at checkout before you pay.
  • We ship to addresses in the contiguous United States only.
  • We try to describe products accurately, including size, materials and what's in the box. Colors and finishes may vary slightly from photos. If a product isn't as described, see section 5.
  • If a price or description is clearly wrong, we may cancel the order before it ships and refund everything you paid, including shipping.
  • We may limit quantities and refuse or cancel orders (for example, suspected fraud or resale). If we cancel, we refund everything you paid.
  • Reviews on the Site come only from customers who bought from keelcarry.com. We don't copy reviews from other websites.

4. Orders, shipping, origin, title and duties

  • Acceptance. An order confirmation email isn't acceptance; acceptance happens when your order ships.
  • Where items ship from. Some items ship from our partners' warehouses overseas, including China. Others ship from warehouses in the United States. Each product page says where that item ships from before you buy.
  • Shipping times. Each product page shows two estimates: how long it takes to ship, and how long delivery usually takes after that. Items shipped from overseas can take several weeks to arrive. If we can't ship within the time we stated (or within 30 days if no time is stated), we'll email you before that date with a new date and your choice to wait or cancel for a full refund (FTC Mail, Internet, or Telephone Order Merchandise Rule, 16 CFR 435). See our Shipping Policy.
  • Customs, duties and import fees. We ship to addresses in the contiguous United States only. Items that ship from overseas show this line on their product page: "Ships from overseas. Customs duties, taxes or fees may apply on delivery. If we know they will, we'll tell you before you buy."
  • Title and risk of loss. Ownership of an item and the risk of its loss or damage pass to you when it is delivered to your shipping address. Until then, a lost, damaged or seized parcel is our responsibility, and we'll reship or refund it as our Shipping Policy describes.

5. Returns, defects and refunds

  • You can return most items within 30 days of delivery. See our Returns Policy for how it works and who pays return shipping.
  • A few items are final sale for hygiene reasons (for example, opened press-on nails and opened or worn shapewear). They're marked on the product page before you buy. Final sale never applies if an item arrives damaged, defective or wrong, or doesn't arrive.
  • If an item arrives damaged, defective or not what you ordered, send us a photo and your order number and we'll replace it or refund it, including original shipping.
  • Cancel anytime before it ships for a full refund of the price you paid, including shipping.
  • Nothing in these Terms limits rights you have under the Magnuson-Moss Warranty Act or other laws that can't be waived, including implied warranties where state law doesn't allow them to be excluded.

6. Product use and safety

Read and follow the instructions, warnings and age guidance that come with each product. Use products only for their stated purpose. Products with batteries, blades, heat, steam or magnets must be kept away from children unless the product page says the item is made for children. Don't modify products or their batteries or chargers. If you think a product is unsafe, stop using it and contact us.

7. Support

Our team replies within 1 business day (Mon–Fri, 9 AM–5 PM MT) at bussio.media@gmail.com.

8. Reviews and content you submit

You keep ownership of reviews and photos you submit, and you grant us a non-exclusive, royalty-free license to display them on the Site with your first name and last initial. We publish all reviews, positive and negative. We remove a review only if it:
- is unlawful or infringes someone else's rights;
- is harassing, abusive, threatening, obscene, vulgar or sexually explicit;
- is discriminatory based on race, gender, sexuality, ethnicity or another intrinsic characteristic;
- shares personal information (such as a phone number, address, email or order number) or another person's likeness without permission;
- contains confidential information, spam, advertising, links or harmful code;
- is wholly unrelated to our products, services or shopping experience; or
- is clearly false or misleading, such as a review not based on a real experience with our products.

We apply these rules the same way to every review, whatever its rating. We never pay for positive reviews or make any incentive depend on a review being positive.

9. Intellectual property

Site content and the KEEL CARRY name and logo belong to us or our licensors. Product names and brands of other companies belong to their owners. Don't copy or scrape the Site. If you believe content on the Site infringes your rights, email bussio.media@gmail.com with details and we'll review it promptly.

10. Acceptable use

No unlawful use, fraud, scraping, interference with the Site, or abuse of our returns process.

11. Disclaimers

TO THE EXTENT PERMITTED BY LAW, THE SITE AND RELATED SERVICES ARE PROVIDED "AS IS." This disclaimer does not limit your rights in section 5 or any warranty that comes with a product or that the law implies and does not allow us to exclude. Some states don't allow limits on implied warranties, so these limits may not apply to you.

12. Limitation of liability

To the extent permitted by law, our total liability for any claim relating to the Site or a product is limited to the amount you paid for that product, and we're not liable for indirect or consequential damages. This doesn't limit liability for personal injury caused by our negligence or any liability that can't be limited by law. Some states don't allow the exclusion of incidental or consequential damages, so these limits may not apply to you.

13. Disputes and governing law

You and KEEL CARRY agree to try to resolve any dispute informally first by emailing bussio.media@gmail.com. If that doesn't work, you may bring an individual claim in small-claims court in the county where you live, or in the state or federal courts in Utah. We do not require arbitration, and these Terms do not include a class-action waiver. Venue: the courts of Utah County, Utah, unless small-claims rules or the law of your state say otherwise. Governing law: Utah, without regard to conflict-of-laws rules; the consumer-protection laws of your state still apply.

14. Changes and other terms

We may update these Terms; the version in effect when you place an order applies to that order. If any part of these Terms is unenforceable, the rest stays in effect. These Terms are the entire agreement between you and us about the Site. Our failure to enforce a term isn't a waiver. You may not assign these Terms; we may assign them to a successor business. Contact: Bussio Media LLC, 4959 West Willowbank Drive, Highland, Utah 84003, bussio.media@gmail.com.